Privacy Policy

OPENDG Pvt Ltd ("OpenDG", "we", "us") respects your privacy. This policy explains what data we collect and how we use it across our website, our marketing and studio services, and our software product Outpero.

1. Information we collect

• Contact information you provide — name, email, phone, company — when you enquire, request a quote or sign up.
• Account & billing data needed to provide services and process payments (payments are handled by our payment gateway; we do not store full card details).
• Usage data such as pages visited and basic analytics, collected via cookies and similar technologies.
• Service data you supply when using Outpero — for example contact lists, scripts, and call recordings/transcripts generated by the platform — which we process on your behalf.

2. How we use information

• To provide, operate and improve our services and the Outpero platform.
• To respond to enquiries, send quotes, and manage your account and billing.
• To send service updates and, where you have opted in, marketing communications (you can opt out anytime).
• To comply with legal, tax and regulatory obligations.

3. Legal basis & consent

We process personal data on the basis of your consent, to perform a contract with you, and to meet our legal obligations. For Outpero calling features, our customers are responsible for having a lawful basis and valid consent to contact the individuals in their lists.

4. Sharing

We share data only with service providers that help us operate (e.g. hosting, analytics, telephony, payment and communication providers), bound by confidentiality, and where required by law. We do not sell your personal data.

5. Data retention

We retain personal data only as long as needed for the purposes above or as required by law. Service data within Outpero is retained per your plan and configuration and deleted on request or account closure, subject to legal retention requirements.

6. Security

We use appropriate technical and organizational measures to protect your data. No method of transmission or storage is completely secure, but we work to safeguard information in line with industry practice.

7. Your rights

You may request access to, correction of, or deletion of your personal data, and may withdraw consent to marketing at any time, by emailing chief@opendg.org.

8. Cookies

We use essential and analytics cookies to run the site and understand usage. You can control cookies through your browser settings.

9. Contact

OPENDG Pvt Ltd, 7th Floor, Regus, Krishe Sapphire, Vittal Rao Nagar, Madhapur, Hyderabad, Telangana 500081. GSTIN 36AACCO6812H1ZH. Email chief@opendg.org.